George Tsogas (Gnosis Management Cosultants ; Humanistic Management Network) has posted “Corporate Social Responsibility in Water Services: A Developing Country Perspective”,Chapter in Charles Wankel and Shaun Malleck (eds.), Ethical Models and Applications of Globalization. Charlotte, NC, USA: Information Age Publishing, 2011.
The abstract is as follows:
Water companies have attracted minimal attention in the corporate social responsibility literature. This chapter examines conceptual issues regarding the applicability and relevance of CSR principles in a public service industry. It aims to bridge the gap that exists between the CSR and water service discourses by offering some initial ideas on the CSR issues of particular relevance to this industry, with emphasis on developing countries. We suggest re-examination of relationships with poor communities, a different understanding of the role of the government, and the adoption of industry-wide, as opposed to company-specific, social responsibility schemes.